CAMP stands for Construction and Architecture Management Platform. CAMP, a platform powered by Kahua project management software, is intended to replace the functions of PCM (CM 13) as it reaches end of life. The training materials provided below are designed to give users both an overview of the system, as well as step-by-step instructions for using CAMP applications.
Please note: Training materials will be updated as business processes and requirements change. If you find content that appears outdated or incomplete, please contact Help Desk
CAMP (Kahua) DocuSign and UI Updates - April 12, 2025
Effective April 12, 2025, you will have a DocuSign reintegration task and an updated User Interface (UI) in CAMP.
When you first initiate the DocuSign integration after this release, you will be required to re-consent for Kahua to send DocuSign signature requests on your behalf. This is a one-time process. Click here to view step-by-step instructions.
Refreshed styling for the action bar and list/app group navigation in the log view header
Workflow buttons now appear at the top of records for quicker access
New expand icons to help you easily navigate between sub-applications and lists
CAMP's (Kahua) New Multifactor Authentication (MFA)
Effective February 8th, Multi-Factor Authentication (MFA) will be required for all external CAMP (Kahua) users who currently log in using an email and password. This update is part of Kahua's ongoing efforts to enhance system security.
To ensure a seamless transition, please review this instructional video on setting up and using MFA. Should you have any questions or experience issues during login, Please contact us at HelpDesk@nycsca.org or call 718-472-8871.
Video Tutorials
The video tutorials contained in this section are brief application-specific videos that will help the end user understand the basics of the application. Although end user roles may be referenced, these tutorials are not end user specific.
NOTE: Webinars are taken at your own computer and NOT at the SCA. Each attendee must register for training.
CAMP FAQs
What will happen to PCM (CM 13)?[No text in field]
When can I expect to start using CAMP?
How can I request access and register for an account?
Is CAMP in Citrix?
How do I install CAMP/Kahua?
I need a license to open an app.
I can’t access Project Finder or NYCSCA (Switching Domains)
How do I receive CAMP Messages through Email?
What is the naming convention in CAMP?
How do I DocuSign documents?
How can I track DocuSign signatures?
How do I add CSI Codes to my project?
How do I add Locations to my project?
How can I download a document I am viewing?
I can't submit the Submittal Log for PO and AEoR's approval. It's grayed out.
I created the Submittal Log and submitted to the PO by mistake. How can I update?
Can I upload an excel file?
What is Markup Config in Mentor Expense Contracts?
As a GC, how can I update SOV for Project Officer's review. I don't see the option for submission.
Can I upload an excel file?
As a PO, can I change the pay requested amount or percentage submitted by the GC?
There are closeout items that are not associated with our projects? Can I delete them?
How can I submit a waiver?
Can I submit multiple documents for a closeout item?
Am I required to upload an attachment for a waiver?
Can I view the completed docusign documents in Closeout?
I'm unable to initiate our Substantial Certificate?
Why can’t I update the names on our Substantial Certificate Docusign document?
My approval document is taking a while to complete rendering. I'm unable to click 'Accept'. What can I do?
Why can’t I upload attachments for listed default items? It's grayed out.
What is the difference between Deficiency and Punchlist items?
Why can’t I Save and Lock my deficiency items?
We need to dispute one of the punch list items but I don't have access to dispute.
I would like to dispute a completed RFI but there is no option to dispute.
How can I assign the AEoR to my RFI?
Where can I find glossary of terms?
How can I get access to the FMSI app?
Can I decline a Docusign request?
How can I get access to the Commissioning App?
I'm unable to view a zip file from the References section.
How can I Recall a Docusign document?
Vendor Resources CAMP Getting Started with CAMP CAMP stands for Construction and Architecture Management Platform. CAMP, a platform powered by Kahua project management software, is intended to replace the functions of PCM (CM 13) as it reaches end of life. The training materials provided below are designed to give users both an overview of the system, as well as step-by-step instructions for using CAMP applications. CAMP Access, Setup, and Basic NavigationAdd CAMP External Contacts via VASCAMP General Information and Glossary of TermsCAMP FAQsPlease note: Training materials will be updated as business processes and requirements change. If you find content that appears outdated or incomplete, please contact Help Desk CAMP (Kahua) DocuSign and UI Updates - April 12, 2025 Effective April 12, 2025, you will have a DocuSign reintegration task and an updated User Interface (UI) in CAMP.When you first initiate the DocuSign integration after this release, you will be required to re-consent for Kahua to send DocuSign signature requests on your behalf. This is a one-time process. Click here to view step-by-step instructions.Here are some highlights of the upcoming UI improvements. Click here to view the full list:Refreshed styling for the action bar and list/app group navigation in the log view headerWorkflow buttons now appear at the top of records for quicker accessNew expand icons to help you easily navigate between sub-applications and lists CAMP's (Kahua) New Multifactor Authentication (MFA)Effective February 8th, Multi-Factor Authentication (MFA) will be required for all external CAMP (Kahua) users who currently log in using an email and password. This update is part of Kahua's ongoing efforts to enhance system security.To ensure a seamless transition, please review this instructional video on setting up and using MFA. Should you have any questions or experience issues during login, Please contact us at HelpDesk@nycsca.org or call 718-472-8871. Video Tutorials The video tutorials contained in this section are brief application-specific videos that will help the end user understand the basics of the application. Although end user roles may be referenced, these tutorials are not end user specific.From PCM (CM13) to CAMP Training VideoCAMP RFI Video_April 2025 Camp FAQ VideosHow do I set my Signature PIN? How can I get access to CAMP?How do I download Kahua?Do I need a license to use CAMP?Why can't I see my Projects?How can I receive CAMP messages in my email? Getting Started How can I view my Log List?How can I view and print or download a Document? Basic Navigation How do I initiate an SOV Breakdown?How do I initiate a Pay Request? Cost Management Hard Bid User Guides Change Orders over $25k - COU ResponsibleChange Orders under $25k - PO ResponsibleConstruction Progress PhotosDocuSignIssuesPortfolio Manager (Hard Bid)Work Breakdown BulletinsBulletin Job Aid Bulletins Change in Conditions (CIC)CIC Job Aid Change in Conditions (CIC) Closeout Log/ItemsWaiverSubstantial Completion CertificateSubstantial PackageDeficienciesPartial Transfer PackageFull Transfer PackagePunchlistCommissioningFMSI Closeout Daily ReportsDaily Report Job Aid Daily Reports MeetingsMeetings Job Aid Meetings Non-Conformance Report (NCR)NCP Job Aid Non-Conformance Report (NCR) Notice of Direction (NOD)NOD Job Aid Notice of Direction (NOD) Pay RequestPay Request Job Aid Pay Request CAMP RFI Updates for GCs - April 2025 - VideoCAMP RFI UPDATES_April 2025 - VideoRequest for Information (RFI) - GuideRFI Job Aid Request for Information (RFI) SOV BreakdownSOV Job Aid SOV Breakdown SubmittalsSubmittals Job Aid Submittals Time Change Request (TCR)TCR Job Aid Time Change Request (TCR) JOC & Emergency User Guides Steps for Creating and Managing JOC / Emergency Program Subprojects 1a. Portfolio Manager (JOC & Emergency)1b. Work Breakdown Step 1. Create a Subproject Step 2: Create an Expense Contract & Work AuthorizationCreate an Expense Contract & Work AuthorizationStep 3: Process Master Contract Work AuthorizationsProcess Master Contract Work Authorizations Request for Information (RFI)Notice of Direction (NOD)Additional Work (Amendments) Step 4: Change Issues Step 5. Expense Contract Pay RequestExpense Contract Pay Request Step 6. Master Contract Pay RequisitionsMaster Contract Pay Requisitions SubmittalsBudget Transfer Other Mentor User Guides Budget TransferBulletinChange In Condition (CIC)Change Order (Amendment) - CM Firm ResponsibleDaily ReportsDeficienciesExpense Contract Pay RequestExpense Contract Work AuthorizationInspection and Safety Reports (ISR)IssuesMaster ContractMaster Contract AuthorizationMaster Contract Pay RequisitionsMeetingsMentor Portfolio ManagerNon-Conformance Reports (NCR)Notice of Direction (NOD)Request for Information (RFI)SubmittalsSubstantial CompletionSupplemental AgreementTime Change Request (TCR)Work Breakdown Role-Specific PPT Guides AEoRConstruction Management Firm - MentorChange Order UnitFinanceIndustrial Environmental HygieneOperations ManagersSenior Leadership NOTE: Webinars are taken at your own computer and NOT at the SCA. Each attendee must register for training. CAMP FAQs We do intend to transition entirely away from PCM (CM 13) and decommission the system; however, there will be a gradual phase out of the system, not a sudden switch from PCM (CM 13) to CAMP. Additional information will be shared as we approach the go-live of CAMP. What will happen to PCM (CM 13)?[No text in field] There is a phased approach planned for the rollout of CAMP. The intent is to rollout Requirements to users first, shortly followed by Hard bid contracts. While several details are being worked out, the general timeline for rollout is late 2021 for Requirements contracts and early 2022 for Hard Bids When can I expect to start using CAMP? To request access to CAMP, the PO must send an email to AE Plans Desk (AEPLANSDESK@nycsca.org) or CM Facilitators (CMFACILITATORS@nycsca.org) and/or submit a request in the SMART Request Application. In the email or request, include the name of the project/contract.Please wait for NYCSCA to invite users. GCs should not create users in their company domain.GC Primary Contact needs to login to VAS and assign the appropriate roles to their users (pg. 5 and 6 in Add CAMP External Contact to VAS guide):A&E CAMP ContactCM - CAMP ContactMentor GC - CAMP ContactA registration link from outbox@kahua.com will be provided following the email or request. At the bottom of the email, click the 'Get Started' link to create an account.Note: When registering for CAMP you may encounter a Duplicate Domain Detected issue. In this scenario, please ensure that the name and details of the company are correct before proceeding with the creation of the company. How can I request access and register for an account? CAMP is not located within Citrix. Instead, CAMP can be entered by launching the Kahua application. Is CAMP in Citrix? To install Kahua, visit the launch page at: https://launch.kahua.com. For users using the desktop client for the first time, click on the ‘Download for Windows’ button. For users who already have the desktop client installed, a prompt should appear requesting to open the Kahua app (alternatively, press the ‘Open Now’ link).The desktop client is not supported on Mac and Linux-based systems. Users on non-Windows systems need to use the web client by selecting ‘Launch in Browser’.Note: You will need Microsoft .NET Framework 4.8 and a modern web browser. We prefer that you use the desktop client instead of the web client. (Use the web client when the desktop client is inaccessable). Internal Users:For internal users, enter your Outlook email address and then select 'Next'. If the entered email address is correct, a pop-up window should appear, allowing you to continue logging in using the Single Sign-On (SSO) service using your SCA NETID (e.g., 031234@nycsca.org) and password.Note: To access the SSO service, Help Desk will need to add users to the 'AD Group'.External Users:For external users, enter the email address that was used to register your account and select 'Next'. Input your password and select 'Sign In'. How do I install CAMP/Kahua? If you receive a message that a license is required, please see the next section on how to switch domains. (see 'I can’t access Project Finder or NYCSCA (Switching Domains') I need a license to open an app. After logging into CAMP for the first time, external users will need to join the NYCSCA domain. Please notify the help desk if you do not have an invitation in 'Tasks'. If you have already accepted the Kahua Join Request, you can skip the first step. Steps:1. Select 'Tasks' > Select the Kahua Join Request task > Click on 'Accept'2. Click on your profile icon > Click on 'Sign Out'.3. Sign in to Kahua.4. Click on your company name > Click on the house icon > Click on 'NYCSCA'You are now in CAMP! You should see NYCSCA where you previously saw your company name. I can’t access Project Finder or NYCSCA (Switching Domains) When items in CAMP require your attention, you will receive an internal notification message. These messages can be automatically forwarded to your email address. In addition, you can reduce the amount of emails received by choosing to receive a summary of new CAMP messages. Steps:1. Click on your profile icon.2. Select 'My Settings'.3. Enable 'Send copy of received messages to my email.'4. Click the 'Save' button.By default, all messages will be forwarded to your email. To reduce the number of emails received, you can uncheck the 'Immediately' checkbox. Then, you can adjust the drop downs in the 'Send summaries' checkbox to adjust when you wish to receive a summary of new CAMP messages. How do I receive CAMP Messages through Email? Project Naming Convention:When the CM Firm or ODC is creating the project/subproject, they will need to enter a title. The title should begin with the building ID followed by the title of the project. Any additional information can be added in parentheses.The following examples are valid project titles:X168 New 4 Story Add Q002 (PS002Q) Boiler Conversion, Climate Control Q485 (Grover Cleveland HS Q) – Reso A Cafeteria Upgrade – Path of Travel Submittals File Names:Within the Submittals application, users can upload files as part of the application’s workflow. The names of the files that are uploaded should begin with the building ID. What is the naming convention in CAMP? Steps:1. Go to email account (external) > Open the DocuSign email.Note: The email subject will be different depending on the originating application. 2. In the email, select 'Review Document' .3. Check 'I agree to use electronic records and signatures.' (first time only) > Click 'Continue' .4. Click 'Signature' button > Select appropriate location on document > Click 'Date Signed' button > Select appropriate location on document > Click 'Finish' button.Note: Some documents may have a single button the user can click to enter their signature. For first time users, you will need to select your signature details and click 'Adopt and Sign'. 5. Select 'No Thanks' if not currently logged into DocuSign. How do I DocuSign documents? Step:1. Select the desired record > Select 'History'.2. Select 'Sent for eSignature'.3. Select ‘Recipients’.Note: You will see the full email addresses. How can I track DocuSign signatures? Importing CSI Codes from Spreadsheet:An excel spreadsheet of CSI codes can be added to your project by the AE Facilitators, CM Facilitators, ITSP, or the CM Firm PM. For Hard Bid projects, please inform A&E if your project does not have CSI Codes.Note: Modifying the headers or columns of the excel file will result in a failed import. Please only add or remove rows. Steps:1. Go to 'Apps' > Select 'CSI Codes' app.2. Select 'More' > Select 'Import'.3. Select the file to upload > Click 'Ok'. Manually Adding CSI codes:AE Facilitators, CM Facilitators, ITSP, CM Firm PMs, and AEs can add CSI Codes inside of the CSI Codes application. In the following images, the green check indicates the correct way to add a CSI Code. You should see CSI codes in the right panel. After we show you the correct way, we will show you the wrong way, indicated by a red x. Steps:1. Making sure there are no CSI Codes selected, click 'NEW'.2. Enter the Code and the Description > Click 'Save' How do I add CSI Codes to my project? Locations can be added to CAMP by importing a spreadsheet or by creating a new record inside the Locations application. Importing Locations from Spreadsheet:AE Facilitators, CM Facilitators, ITSP, and CM Firm PMs can import a spreadsheet into the Locations application.Steps (see 'Importing CSI Codes from Spreadsheet' steps for similar instructions):1. Go to 'Apps' > Select 'Locations'.2. Select 'More' > Select 'Import' .3. Select the file to upload > Click 'Ok' Manually Adding Locations:AE Facilitators, CM Facilitators, ITSP, CM Firm PMs, and the CM PM/PO can also create a new location from inside the Locations application.Steps:1. Go to 'Apps' > Select 'Locations'.2. Select 'New' > Enter the details of the location > Select 'Save/Close'. How do I add Locations to my project? Using the 'View' button in CAMP allows you to view a generated PDF of the document you have selected. On the right-hand side of the screen, there should be white buttons inside grey boxes. One of the last items should be a pop-out button that will say ‘Open PDF’. This button will open the document in your browser where you can download to your local machine. How can I download a document I am viewing? If the Submittal Log drop down menu is grayed out. Please follow the steps below:1. Click any item (ex: CSI Description).Do not place a check mark.2. Click the Submittal Log dropdown menu.3. Select Request for Approval of Submittal Log. Click here to view additional information:How can I view my Submittals Log?CAMP Submittal User Guide I can't submit the Submittal Log for PO and AEoR's approval. It's grayed out. You can contact the assigned PO or AEoR to release the Submittal Log. As soon as it's released, you will be able to make necessary changes and re-submit. Click here to view additional information:How can I view my Submittals Log?CAMP Submittal User Guide I created the Submittal Log and submitted to the PO by mistake. How can I update? Yes, you can import an excel file for Submittals. You must first Export the excel template from the Submittal app. When you're ready, you can Import the file. Please view the Excel File Import Instructions. Click here to view additional information:How can I view my Submittals Log?CAMP Submittal User Guide Can I upload an excel file? Mentor Expense Contracts have a section labelled 'Markup Config'. In the Markup Config table, there will one Markup line for each Markup type (e.g., 2120). These lines are generated from the Portfolio Manager’s Markup Config items and percentages. After the contract is created, updates to the values can be performed in the contract’s 'Markup Config' section. When Work Authorizations are processed into the Master Contract Authorization (MCA), the 'Cost Items' will separate Markup lines by individual LLWs. What is Markup Config in Mentor Expense Contracts? PO must go to Expenses app and select Contracts. Click 'Process to SOV' and 'Save/Close'. As soon as this step is completed, the GC will be able to create and submit the SOV breakdown for PO and SPO approval. Click here to view additional information:How do I initiate an SOV Breakdown?How do I initiate a Pay Request?SOV Breakdown User GuidePay Request User Guide As a GC, how can I update SOV for Project Officer's review. I don't see the option for submission. Yes, you can import an excel file for SOV breakdown. You must first Export the excel template from the SOV app. When you're ready, you can Import the file. Please view the Excel File Import Instructions. Click here to view additional information:How do I initiate an SOV Breakdown?How do I initiate a Pay Request?SOV Breakdown User GuidePay Request User Guide Can I upload an excel file? Yes, the PO can change the pay requested amounts or percentages by clicking 'Edit' from the Pay Request app. Click here to view additional information:How do I initiate a Pay Request?Pay Request User GuideHow do I initiate an SOV Breakdown?SOV Breakdown User Guide As a PO, can I change the pay requested amount or percentage submitted by the GC? Yes, the GC can delete closeout items before submitting the closeout log to the PO. Click 'Delete' from the top menu. There is also an option to add closeout items by clicking 'New' from the top menu. Click here to view additional information:Closeout Log/Items User Guide There are closeout items that are not associated with our projects? Can I delete them? GC can request a waiver after the Closeout Log is marked 'Acknowledged'. Click here to view additional information:Closeout Waiver User GuideCloseout Log/Items User Guide How can I submit a waiver? Yes, multiple documents can be submitted by pressing the CTRL key and selecting each document. Click here to view additional information:Closeout Log/Items User Guide Can I submit multiple documents for a closeout item? No, you are not required to upload an attachment but it will be helpful for the PO/AEoR to review your waiver request. Click here to view additional information:Closeout Log/Items User Guide Am I required to upload an attachment for a waiver? Yes, all completed Closeout docusign documents are automatically populated in the Closeout app. This includes final substantial certificate and substantial/transfer signed documents. Click here to view additional information:Closeout Log/Items User Guide Can I view the completed docusign documents in Closeout? In order to initiate Substantial Certificate, the GC must initiate the Closeout items by accessing the Closeout Items app. Click ‘Generate Closeout Items’. This is the only step that is required. There is no need to submit the the Closeout items to the PO until you're ready to submit the closeout log. Click here to view additional information:Substantial Completion Certificate User Guide I'm unable to initiate our Substantial Certificate? The names on the certificate are auto-populated and cannot be changed by the GC. Click here to view additional information:Substantial Completion Certificate User Guide Why can’t I update the names on our Substantial Certificate Docusign document? After selecting your approval document, please make sure to click 'Save/Close'. The document status should be updated to 'Rendered'. You should be able to click 'Accept' and enter your PIN. Click here to view additional information:Substantial Completion Certificate User Guide My approval document is taking a while to complete rendering. I'm unable to click 'Accept'. What can I do? PO must first click 'Save and Close'. Then, click one of the default items. You will be redirected to the Closeout app to upload attachments. Note: All attachments are uploaded under 'Closeout Items'. All completed docusign documents are also viewable from Closeout Items. Click here to view additional information:Substantial Package User GuidePartial Transfer Package User GuideFull Transfer Package User GuideSpecial Transfer User Guide Why can’t I upload attachments for listed default items? It's grayed out. Deficiency items are safety items, for example: fire protection. Punchlist items are general defects. Click here to view additional information:Deficiencies User Guide What is the difference between Deficiency and Punchlist items? You must first go to Substantial Completion Certificate and click ‘Deficiency Required’. Click here to view additional information:Deficiencies User Guide Why can’t I Save and Lock my deficiency items? As a GC, you must first acknowledge the punch list items. Then, you will have an option to click 'Dispute' or 'Complete Item'. Please ensure a detailed explanation is entered in the Comment field. This will assist in the review of your disputed punchlist item. Click here to view additional information:Punchlist User Guide We need to dispute one of the punch list items but I don't have access to dispute. General Contractors can dispute a completed RFI within 14 days by clicking the 'Dispute' button and providing a 'Reason' for disputing. The option to dispute will not be available after 14 days. Click here to view additional information:CAMP RFI User Guide I would like to dispute a completed RFI but there is no option to dispute. General Contractor does not have access to redirect the workflow to the AEoR a Primary Responder. It is based on the RFI CSI Division selected. 1. The RFIs CSI Division starting with G01/S01. The RFI is sent to the PO for a response, and when applicable, the RFI is sent to Secondary Responder(s) for comment before being returned to the PO for the final response. 2. The RFI has an IEH Specific CSI Code. The RFI is sent to both AEoR as Primary Responder and IEH as Secondary Responder for response, and when applicable, the RFI is sent to other Secondary Responder(s) for comments before being returned to the AEoR for final response. IEH Specific CSI Codes:01900 Existing Premises Work02081 Asbestos Abatement02082 PCB-Containing Caulk Removal Work02085 Exterior Paint Removal02090 Environmental Mgmt of Exc Material02091 Storage, Handling, Transportation and Disposal of Petroleum-Contaminated and/or Hazardous Waste02115 Petroleum Bulk Storage Tank System Removal02221 Sub-Slab Depressurization System • 15414 Tests15880 Sub-Slab Depressurization System Accessories3. The RFIs CSI Code is not Division G01/S01 or IEH Specific. The RFI is sent to the AEoR for a response, and when applicable, the RFI is sent to Secondary Responder(s) for comments before being returned to the AEoR for final response. Click here to View additional information:CAMP RFI User Guide How can I assign the AEoR to my RFI? Glossary of terms are listed in CAMP Closeout FMSI Training Guide page 10-11. Where can I find glossary of terms? You must be assigned to the project to get access to the FMSI (Facility Management Systems Integrator) app.Internal SCA Users must fill out the following:CAMP Access Form or via SMART. External Users must email a request to their SCA contact who will need to fill out and submit the following:CAMP Access Form or via SMART. Click here to view additional information:FMSI User Guide How can I get access to the FMSI app? Yes, a user can Decline a docusign document by viewing the docusign email. Then, click 'Other Actions' and select 'Decline to Sign' and provide a comment. Click here to view additional information:How do I initiate a Pay Request?Pay Request User GuideHow do I initiate an SOV Breakdown?SOV Breakdown User Guide Can I decline a Docusign request? You must be assigned to the project to get access to the Commissioning app.Internal SCA Users must fill out the following:CAMP Access Form or via SMART. External Users must email a request to their SCA contact who will need to fill out and submit the following:CAMP Access Form or via SMART. Click here to view additional information:Commissioning User Guide How can I get access to the Commissioning App? Option to view a zip file directly from CAMP is not currently supported. In order to view a zip file, user must click 'Download' and select a folder to save. Click here to view additional information:FMSI User Guide I'm unable to view a zip file from the References section. You can send an email to CMFacilitators@nycsca.org for Docusign Recall request. Please make sure to include your complete project details and justification of your Docusign Recall request. How can I Recall a Docusign document?
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